1) Unless it is a dire emergency, nobody is allowed to bring bad news to him after 3 PM. It provokes a culture where people are motivated to leave good situations to share at the end of the day which is what will be on your mind when you go home to your family and friends.
2) When someone makes a mistake that costs them time or money, rather than rant, rave and swear (like he said he used to), he makes that person go buy everyone ice cream complete with toppings which they all sit around and eat as a team.
3) Lastly, he handles employee retention by rewarding employees that stay 5 years with $50,000 and again after each additional 5 years! WOW! This keeps retraining costs down as well as a positive motivation to keep employees engaged, doing their best job they can. In my line of work, ramping up new employees is difficult and then when they bolt after 1-2 years, you really lose more money and productivity than a company realizes.
Then, I jumped on the Gogo Inflight and saw that my buddy Jeff Ford posted a new blog about one of his recent half marathons. He talked about running with the outright women's champion and her awesome sportsmanship. I'd tell you about it but I think you should read it for yourself by following this link!
While I spent 4 weeks at Hilton Head Health, the piece of the journey that I did not expect was the 'SELF' piece. We respond to the condition of our mind. If our mind is not in a good place, we will have a tendency to treat ourselves or others near us poorly. Positivity counts. Find a new way of thinking like the examples above. It will pay back to you ten-fold. Wellness is a multi-faceted task to embrace!